• “Don’t ever give out personal information to anyone you don’t know over the phone.”
  • The IRS will never make initial contact with taxpayers via an unsolicited phone call or e-mail. (The agency generally only contacts people by mail.) It doesn’t call about unexpected refunds, ask for personal information like credit or debit card numbers over the phone or make threatening payment demands. If suspicious, taxpayers can request that the caller send a letter.
  • Beware of e-mails or other communications posing as the IRS, promising a big refund or personally threatening you. Don’t open attachments or click on links in suspicious e-mails.
  • If a tax refund promised by a tax preparer seems too good to be true, it probably is. Ask some questions: Why is the refund coming out this way? Why am I getting such a large refund?